About us
Our story
In the Whitsundays, for more than 34 years!
The property was originally the “Whitsunday Village Resort”, established and trading from 1970 to 1988. The journey had begun. This little tropical paradise called Whitsunday Village, sought by newly-wed and families was about to become Magnums Backpackers, the original Whitsunday Backpackers. In 1999, further expansion and redevelopment produced a purpose-built, eco sustainable property, nestled within a magnificent rainforest setting. Magnums was still accommodating International backpackers at this stage.
Fast-forward to 2019, and the COVID-19 pandemic, Magnums “pivoted” to what we are now, a 3.5 star unique accommodation, with a wide range of private and affordable accommodation, suited to couples. Magnums Unique Accommodation now accommodates 204 guests, in a competitive range of accommodation options, all with access to our fully renovated recreational and kitchen facilities.
Our Vision Statement
“A future of growth and sustainability both financially and ecologically, a future where by being wholly inclusive, we play our part in creating a better world”.
Our Mission Statement
“Life is a journey, it is our responsibility to ensure that this journey is improved for all who work and visit us at Magnums Unique Accommodation Airlie Beach”.
The Whitsundays
How lucky are we to call this magnificent region home.
Airlie Beach and the Whitsundays are known as the gateway to the Great Barrier Reef. Most tours to Whitehaven Beach and the Great Barrier Reef leave from Airlie Beach, either from Coral Sea Marina, Port of Airlie or Shute Harbour Terminal. As Magnums is located right in the heart of Airlie Beach, we are close to most tour departures. Don't forget, our team is available daily from 8am to 8pm to book any tours in the region, or to answer any of your questions regarding our beautiful region.
Did you know? "The Whitsunday Islands were formed when sea levels rose, creating "drowned" mountains that now protrude from the Coral Sea with their distinctive emerald-green vegetation and rocky outcrops".
Source: Whitsundays Visitor Guide 2022, Tourism Whitsundays
Click here to book your Whitsunday adventure!
The Whitsunday region is so much more than stunning beaches and turquoise waters... We have the reef, ancient rainforests, coral fringes, cane fields, untouched mountains and ranges, small little quirky towns, 74 islands to explore and lots in between as well! There is so much to do in the Whitsundays; fishing, snorkelling, diving, sailing, swimming, camping, walking, biking.... there is truly something for everyone.
On your way to our beautiful town, don't forget to stop at our regional Visitor Information Centres. Whether you are stopping in Mackay, Bowen or Proserpine centres, all teams there have a wealth of knowledge about our region and can help plan the perfect holiday.
If you are close to us in Proserpine, the team at the Whitsundays Visitor Information Centre is here to help. Located on the Bruce Highway, just north of Proserpine at the Whitsunday Gold Coffee Plantation, this is the place to stop for a meal and to get all the information you need in one go. The centre is open 7 days a week, 9am to 4pm Monday to Friday and 10am to 2pm on weekends.
If you are travelling north - don't forget to stop at the Mackay Region Visitor Information Centre, located in Sarina, on the Bruce Highway. The centre is open from 9am to 4pm Monday to Friday and 9am to 2pm on weekends.
If you are travelling south - the Bowen Visitor Information Centre just south of Bowen at the Big Mango is the place to go! You cannot miss this one!
A bit more about the Great Barrier Reef...
"The World Heritage-listed Great Barrier Reef is one of the seven natural wonders of the world and the largest living structure. It is visible from outer space and stretches over 2,000km in length along the Queensland Coast of Australia".
Source: Whitsundays Visitor Guide 2022, Tourism Whitsundays
Our Memberships
Our Accreditations
ECO certified for Nature Tourism with Ecotourism Australia
We are excited to be able to assure our guests that we are officially a tourism business set in a natural area that leaves minimal impact on our environment.
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Quality Tourism Sustainable Tourism Accredited Business
This accreditation ensures that we are committed to exceeding our guests expectations with great customer service and the highest standard of business practice. When you choose a business with the “tick” you can expect: quality, reliability, professional customer service, accuracy in advertising, sound environmental practices etc.
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Eco Biz Partner
Funded by the Queensland Government, this program helps Queensland businesses develop an action plan to help save money and increase efficiencies.
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Healthy Heart Reef Partner with the Whitsunday Climate Change Innovation Hub, an initiative of the Whitsunday Regional Council
This partnership aims at developing innovative and practical solution to help manage the impact of Climate Change. We are also working towards a sustainable and resilient Whitsunday Region.
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BlackCard Accredited
In 2022, our management and marketing team participated in a Cultural Capability Workshop, introducing us to Aboriginal terms of reference, Aboriginal governance, and many more important topics. This life-changing workshop was held by the amazing team at BlackCard and included many of our Whitsunday Industry colleagues as well. Magnums is committed to continue our journey into knowledge and understanding of Aboriginal culture and history.
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Travel Proud certified with Booking.com
Our team has recently completed the Travel Proud certification with Booking.com. This certification is aimed at making travel more inclusive for the LGBTQ+ community. This certification shows that we are committed into welcoming everyone and that our team has been trained into ensuring everyone staying with us are comfortable being themselves. "The Travel Proud badge is a commitment to understanding and helping overcome the challenges LGBTQ+ travellers face".
COVID Clean Practicing Business
Magnums can provide reassurance to our customers that we have developed and initiated business practices which are specifically aimed to maintain high hygiene standards within our business, both for our staff and all our guests. Magnums has also received the Safe Travels stamp, which is designed to boost the confidence of International travellers, to see Australia as a COVID Clean destination.
Our Awards
2024 Trip Advisor Traveller’s Choice Award
We’re a Trip advisor Travellers’ Choice Awards winner again for 2024!
Travellers’ Choice Awards winners are among the top 10% of listings on Tripadvisor. This award honours highly-rated accommodations, experiences, and restaurants that consistently demonstrate a commitment to excellence in hospitality.
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2024 Best of Queensland Experiences
100% yet again!
The Best of Queensland Experiences Program (BOQEP) is an innovative program that guides the Queensland tourism industry to deliver exceptional transformational experiences. By creating positive word of mouth for Queensland it will help to attract more visitors, grow expenditure and increase market share. We are so proud of all the hard work our team has put in again this year, and the results speak for themselves!
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2023 Australian Tourism Awards BRONZE Winner 3-3.5 Star Accommodation
And again! We are so grateful to have received the 2023 Bronze Award in the 3-3.5 Star accommodation category at the last Australian Tourism Awards ceremony held in Darwin. Our team has worked so hard again this year, and it shows!
2023 GOLD Winner 3-3.5 Star accommodation at the Queensland Tourism Awards
Again this year, we made the Whitsundays proud by bringing home GOLD for the best 3-3.5 star accommodation at the Queensland Tourism Awards held in Cairns.
This award is definitely a team effort and we are so grateful for the help from our extraordinary tour operators who host our guests on the water and beyond, the Whitsunday Regional Council and of course Tourism Whitsundays. You make us all look good on the world stage.
2023 GOLD for Best 3-3.5 Star Accommodation at the Whitsundays Tourism Awards
GOLD For Best 3-3.5 Star accommodation! One more to add to the Award cabinet! We are so proud to again receive this amazing award. It sure was a night to remember, and our whole team is beaming with pride.
2023 WINNER for Whitsundays Business of the Year at the Whitsundays Tourism Awards
Whitsundays Business of the Year! "It takes a team to build a dream. Thank you Team Magnums, you are dedicated, you are exceptional". - Elizabeth Hackett, Executive Chairman Magnums.
Our thanks goes of course to our incredible staff, but also to our ever colourful guests, Magnums Hotel, In Front Security Services and of course the dynamic Tourism Whitsundays team.
2023 WINNER for Most Outstanding Whitsundays Booking Service
This one is a special one for our Front Office team. Magnums is an accommodation provider, yes, but we are also a tour agent. Our team is dedicated to showcasing our wonderful region and all the amazing tours and products we have. Our team of long-term locals is dedicated, professional, passionate and genuine. Well done all! And to our tour providers, thank you!
Book a tour with our team today! Click here to contact our tour consultants.
2023 Best of Queensland Experience
3 years in a row! From Tourism and Events Queensland in partnership with Tourism Whitsundays, the Queensland Tourism Industry Council and the Department of Tourism, Innovation and Sport. This incredible achievement was awarded for our continued commitment to delivering an exceptional visitor experience.
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2023 Trip Advisor Traveller’s Choice
This annual reward is given to accommodations that consistently earned great reviews from travellers and are ranked within the top 10% of properties on Trip Advisor.
We are so grateful to have received this award 3 years in a row now!
2022 BRONZE Winner 3-3.5 Star accommodation at the Australian Tourism Awards
So proud to take home the Bronze Award in the 3-3.5 Star accommodation category at this year's Australian Tourism Awards. What an achievement for the entire team, pivoting our entire accommodation in the last 2 years. Well done Team Magnums!
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2022 GOLD Winner 3-3.5 Star accommodation at the Queensland Tourism Awards
This award is the result of 2 years of huge changes for us at Magnums. Our entire team has worked hard and it shows! How did we do it? We put a great team together, added a purpose built tropical resort in a rainforest setting, in the most idyllic place in the world, The Whitsundays. It was simple!
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2022 WINNER Whitsundays Business of the Year at the Whitsundays Tourism Awards
We couldn’t be prouder to have been awarded this very special award of Best Business of the year in the Whitsundays. This award wouldn’t be possible without the help of our amazing team, product providers, our extraordinary tour operators who host our guests on the water and beyond, the Whitsunday Regional Council and of course the great team at Tourism Whitsundays. It takes a team to build a dream and we have certainly found the best team!
2022 GOLD Winner 3-3.5 Star accommodation at the Whitsunday Tourism Awards
It’s a whole lot to be proud of and we did it! Judges awarded points on property presentation, business and marketing planning, customer service, social and responsible tourism, and we came up at the top!
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2022 Trip Advisor Traveller’s Choice
This annual reward is given to accommodations that consistently earned great reviews from travellers and are ranked within the top 10% of properties on Trip Advisor.
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2019 WINNER of Outstanding Customer Service at Whitsunday Tourism Awards
Our team
With 42 years of combined experience between our travel team, we know the Whitsundays better than anyone else. Being long-term locals, our travel consultants know all the best tours and we also have all the up-to-date info, and don’t forget our amazing standby deals! Our team have all experienced the tours we sell – so you can rest assured you are getting genuine and professional advice. If you have a bucket list, bring it with you, we can definitely help!
The Magnums family also includes our wonderful and hard-working team of housekeepers, our maintenance guys who can fix literally anything and our clever marketing and administration team. Make sure you say hi when you see them around the resort!
Meet Team Magnums
Meet Shannan
Funny, knowledgeable and down to earth, meet Shannan, who has been part of Team Magnums since March 2023.
See what are guests say about Shannan:
“Can't rate this place high enough! The staff were friendly, the place is a tropical oasis. We stayed in the shared rooms, heaps of food & drink outlets within 2 minutes walk. Shannan at check-in really helped our group out to get a great deal on Red Cat. Thanks again”
- Q7842U0jasona, Trip Advisor
"Big shoutout to Maria, Dianne, and Shannan who made our experience booking the accommodation, finding our way around Airlie, and booking tours seamless, easy, stress free, and cost effective".
-Eve Gabriella, Google
To get to know Shannan better, we have asked her a few questions...
Superpower?
- Talking...
Favourite restaurant in Airlie Beach?
- Mika on the Esplanade
Favourite things to do on a day off?
- Drive to Bowen or spend the day at Cape Gloucester
Best part of the Whitsundays?
- Whitehaven Beach!
How did you end up living here in the Whitsundays?
- "All my sisters were living here, so I decided to follow and now the whole family lives in the Whitsundays!"
“Mumma†Jules
Passionate, funny and so caring, Jules has been with the Magnums team for 5 years but she has been living in the Whitsundays for more than 30 years! Any questions about the Whitsundays, Jules can help, that's for sure!
Our guests always rave about Jules:
“Best place to stay because of Mama Jules! (…) we came across Magnums to stay, the accommodation is well equipped, clean but the best thing about the place is Mama Jules who had gone through great lengths to help us, literally went out of her way to make our experience amazing, so approachable and lovely! Would highly recommend! Thank you!”
- Kerrie and Tom, Trip Advisor
To get to know Jules better, we have asked her a few questions...
Superpower?
- Eating Chocolate
Favourite restaurant in Airlie Beach?
- KC's Bar & Grill
Favourite things to do on a day off?
- Walk my dogs at Conway Beach and go to Cedar Creek
Best part of the Whitsundays?
- Whitehaven Beach and the Outer Reef without a doubt!
The Magnums Dream Team
Magnums recently introduced our very own "Dream team" and they have already enhanced and improved the experience and service provided to all our guests!
THE GREEN TEAM - Knowledgeable, educated, mindful, committed and passionate. Bringing together a skilled team of staff, taking ownership of making improvements to our care of country. We do this by educating the rest of the team and our guests on how we can make a difference and contribute to our broader tourism community in all things GREEN.
THE CLEAN TEAM - Thorough, professional, attentive, consistent and efficient. Ensuring every guest receives a consistently high standard in cleanliness, hygiene and presentation.
THE MEMORY MAKER TEAM - Creative, entertaining, dedicated, crafty and fun! Ensuring our guests take home wonderful memories and sometimes keepsakes of their visit to Magnums Unique Accommodation.
Quicklinks
Contact us
FREECALL: 1800 624 634 (within Australia) | +61 7 4964 1199 (International)
Magnums Unique Accommodation acknowledges the Traditional Custodians of the Land on which we work and live, and recognise their continuing connection to land, waters and community. We pay our respects to them and their cultures, and to Elders past, present and emerging.