Accommodation Terms & Conditions

What are the General Booking Terms & Conditions?

All guests must be 18 years or older to stay at Magnums Airlie Beach. ID is required on check in.

Bookings are confirmed once credit card payment has been successfully processed. Payment, including 1.5% non-refundable surcharge, will be processed in your home currency.

Booking Cancellations & Amendments
General Booking cancellations or amendments to bookings must be made at least 48 hours prior to the check in date. If booking is cancelled within 48 hours prior to check in, the full amount of the first changed or cancelled night will be charged.

COVID-19 TERMS AND CONDITIONS

Please note ONLY REGISTERED guests may enter the room they have
registered for. Sorry, strictly NO VISITORS.

Please abide by all current Government regulations and recommendations. The latest recommendations are posted on all public noticeboards and in common areas throughout the resort.

Magnums Backpackers would like to kindly instruct all our valued guests and suppliers to NOT enter Magnums premises if you are unwell or display any Covid-19 symptoms such as: cough, sore throat, shortness of breath, fever or history of fever. If you have any of the above symptoms, our team know what to do – please listen to their advice and adhere to their requests. Magnums Backpackers has the right to refuse entry if guests are not compliant and cooperative – we need you ALL to be safe.

If you have any questions – we are here to help and can source answers for you.

We highly recommend that you download the COVID-19 App.

There are many COVID safe tours back in business in the Whitsundays. Our team has a full list!

Please note our trading hours may change from week to week during our recovery period so please check with the team.

We really do appreciate your cooperation.

Thank you, TEAM MAGNUMS­­­­­

Check In

• Our Reception is open from 8.00 am to 7:00 pm – check in is available between 12.00 pm and 6.30 pm.
• After hours (outside reception hours) check in is available for Private Rooms ONLY.  If you have booked shared accommodation, please contact us as soon as possible as we do not offer late checks into share accommodation.  You will need to upgrade to a private room, fees will apply.
• You will be asked to produce Government issued ID (Passport/Drivers License) and credit card as a security deposit.
• Please arrange after hours check in advance by calling our free call number 1800 624 634.

Check out

• Check out is 10.00 am.
• A late fee will be charged after 10.00 am.
• A full room rate will be charged after 12.00 pm.
• Checked out guests are not permitted in Magnums resort.

What are the Group Booking Terms and Conditions?

The following cancellation / amendment policy applies to a booking (for the sole use of a Dorm, Cabin or multiples of Twins and Doubles) for groups.

Group Booking cancellation / amendment policy

• If cancelled 1 month prior before arrival, a full refund minus an administration fee of 20% will be charged.
• If booking is cancelled within the month prior to arrival, refunds do not apply.
• Date amendments are subject to availability and may incur a 20% administration fee.

Group booking bed allocation

All attempts will be made to configure your Group Bookings to accommodate your group for sole use of the selected room type. Once you have made your booking a Magnums Accommodation staff member will be in contact to discuss your requirements and to confirm availability of the requested room configuration for your chosen dates.

Cancellation/amendment policy applies to group bookings (for the sole use of a Cabin or multiples of Twins and Doubles). If cancelled 1 month prior to arrival a full refund, minus an administration fee of 20%, will be charged. If booking is cancelled within the month prior to arrival refunds do not apply. Date amendments are subject to availability and may incur a 20% administration fee. Each person will be required to provide photo identification. This identification will be photocopied and returned immediately. 

Christmas and New Year’s Eve Celebrations at Magnums

Magnums, Airlie Beach is a great choice for your Christmas and New Year’s Eve Celebrations.

Magnums offers budget accommodation in the heart of Airlie Beach with all of Airlie’s nightlife right on our doorstep. Our Cabins (8 Share) are ideal for your boys’ (or girls’) weekend away to celebrate the end of another great season. We also have Private Double and Twin Rooms available for those guests who don’t like to share.

Magnums Hotel is your one-stop party location (right on Magnums’ doorstep) with nightly entertainment.

Find out what’s on here

Our Trading Hours over Christmas and New Years 2019

• Min 2 night stay over Christmas / New Years
• No Van Sites Available over this time

CHRISTMAS TIME!

• 24th December 2019 – Christmas Eve (Min 2 night stay) (Sorry no check ins after 9pm)
• 25th December 2019 – Christmas Day – CLOSED – Merry Christmas ox
• 26th December 2019 – Boxing Day – Normal Trading Hours

NEW YEAR’S TIME

• 31st December 2019 – New Year’s Eve (Min 2 night stay)
• Reception to CLOSE at 7.00pm (Sorry no check ins after 7pm)
• 1st January 2020 – Reception to OPEN at 9.00 – Close at 9.00pm
• Merry Christmas & Happy New Year!

Magnums also has a tour desk offering great day trips to Whitehaven Beach, Whitsunday fishing tours, Jet ski tours and Great Barrier Reef adventures for people wanting to put their beer down, get out of the local pubs and see our beautiful back yard.

For more information please ring 1800 624 634 or email
travel@magnums.com.au